If you run a dental practice, you’re aware that the billing process demands a thorough knowledge of the practice management system, accountability, time sensitivity and being updated on ever-changing insurance plans.
Our highly-trained billing and collection experts have shared some tips to assist you in your billing process and make your collection ratio higher than ever. Have a look below and check if you’ve been practicing some of them already!
When a new patient calls for an appointment, collect their information and offer to verify their insurance coverage and benefits. Doing this prior to treating the patient is the best practice.
Processing claims daily ensures a consistent cash flow for your dental practice. Choose to send your claims and supporting documents to insurances electronically for faster results.
Use specialized tools to check claims for accuracy before submitting them to insurance companies. A check at the Service Code level can make the process faster and smoother.
Your submitted claim can be rejected by insurance due to missing or incomplete information. Amend the error and re-submit it for processing without any delay.
More often than not, insurance companies fail to pay promptly and accurately. Regular follow-ups with insurance companies shall be done to determine claim status.
If the billing process is taking away your staff’s attention from delivering the best patient experience, you may consider outsourcing it to companies to save your time and money.