It is a common scenario that a brilliant clinical staff is offering the highest level of care in the world, and the back office is overwhelmed with an ocean of "Pending" and "Denied" statuses. Understanding the nuances of dental insurance claims isn't just an administrative chore. It is the lifeblood of your practice's cash flow.
You have probably wasted many hours on the phone with insurance adjusters or speaking with confused patients over the complicated breakdown of the benefits as a dental practice owner or office manager.
