Insurance verification is the process of verifying the patient’s eligibility, active benefits and coverage with the insurance companies to prevent billing issues.
For any dental practice, successful billing is entirely dependent on correct and complete dental insurance verification (IV). Owing to the increase in the number of people getting insured, it has become difficult for several practices to manage the dental insurance verification (IV) workload in-house.
Our experts undertake the process of verifying patients’ eligibility, active benefits, and coverage with the insurance company for you. To prevent claim rejection, it is important to get dental insurance verification done before rendering services as there are chances of the patient’s benefits being outdated, patient having incorrect information or the policy being terminated or modified. Any such information could get the claim denied.
Our experts work round-the-clock to obtain information from insurance providers through their website or fax. They also call them regularly to get every patient’s history as it affects treatment planning. They take care of all these tasks so that you can focus on your patients without any worry.
At Capline, we concentrate on streamlining the Dental Insurance Billing and Collection method for dental practices of all sizes. Our complete solutions ensure accurate and timely dental eligibility verification, allowing your team to be aware of patient care without any drama or the complexities of coverage.
By outsourcing your Dental Insurance Verification needs to us, you could:
Our services are designed to give your practice a competitive advantage. With decreased overhead and fewer mistakes, you may concentrate on what matters to you the most thus, delivering high-quality patient care.
In today’s rapid-paced dental enterprise, Dental Insurance Verification, and benefits are crucial to maintaining a smooth workflow and enhancing patient volume. Without proper Dental Insurance Billing Services, practices chance denied claims, behind-schedule payments, and decreased patient satisfaction rates. That’s where the Capline comes into play.
Insurance verification is not only a background task; it’s a fundamental component of continuing a successful dental practice. Ensuring that patients are included in their treatments allows for avoiding economic surprises, complements patient trust, and keeps a regular patient movement. A correct verification system also helps better scheduling and treatment planning by making sure patients have the insurance needed for their appointments.
We are quick at finding out the information from the insurance provider. We match all the details with the insurance representative to ensure that there are no obligations on the part of patients. Our experts call the insurance company to check information like policy holder’s name, policy number, group number, employer’s name, phone number, etc.
We are sincerely dedicated to providing the best customer experience to all your patients as we think of their problems as those of our own. Our team of experienced professionals processes the documentation to the insurance provider in a jiffy and tallies all the necessary patient information against their coverage plan. After this, they convey to the patient whether they will be fully covered for the treatment they plan to seek or not. When you choose us, you are not just minimizing risks that can occur with dental insurance verification, you are completely eliminating them. Apart from dental insurance eligibility verification we also provide billing and collection, credentialing, patient statements, and other services for smooth revenue cycle management.
Normal IV: The standard turnaround to complete a normal IV is up to 48 hours and also depends upon the insurance companies call volume which may result in longer wait time on the IVR.
Rush IV: Any IV reported within a time frame of 2 hours to 24 hours before the patient’s appointment time will be considered as a rush IV, our turnaround time is up to 2 hours from the time of entering the patient’s information in the IV tracker.
Don’t let dental insurance come across as a barrier in your patients’ way of receiving treatment. Schedule a consultation with us to learn more on the benefits of having an insurance verification team on board.
