Five Signs of a Healthy Dental Revenue Cycle

Five Signs of a Healthy Dental Revenue Cycle

A strong revenue cycle management is key for the success of a dental practice. It indicates a steady cash flow achieved by ideal billing and coding practices and results in timely reimbursements by insurance companies. Here are some signs of dental practice with a healthy revenue cycle.

# 1 – Continuous collections across insurance and patient channels

The ultimate indicator of a healthy revenue cycle is consistent cash flows. It results from accurate billing and coding as well as a persistent follow-up that enables a practice to recover full amounts from insurance companies and patients.

If the revenue cycle is disturbed, collections get affected as the practice does not receive its dues from the insurance companies or patients.

The practice needs to focus on keeping the billing process efficient and make concerted efforts to maximize all collections. The team needs to be equipped and periodically trained on best practices for handling billing, coding and insurance claims, insurance follow-up, and dues from patients. In such cases, the practice will not witness regular drops or dips, in daily your team bonuses, or even open another practice location.

#2 – Precise billing and claim submissions

When a practice undermines the importance of claim submissions, it can lead to billing and submission errors that can result in a delay or denial of reimbursements from insurance companies. In such a case, measures need to be taken to hone the billing process and arrest the trend in claims denials and delayed reimbursements.

A practice that keeps itself updated on current CDT, other coding guidelines, and compliance guidelines will witness enhanced revenue cycle management. An emphasis on precise billing, coding, and claims submissions is a top priority in revenue cycle management, and this will be reflected in steady cash flows.

#3 – A motivated and happy dental team

The people in the practice are the heart of the business and all tasks undertaken by this team are what help to keep the cash flows of the practice flowing. A happy and high-performing dental team leads to happy and satisfied patients while also developing better patient relationships.

The revenue cycle and the dental team can be described as a symbiotic relationship since a healthy revenue stream makes the team thrive. A motivated and well-knit team can work happily and productively thus helping to keep the revenue stream flowing.

#4 – Positive patient reviews

Any dental practice can survive and succeed when it has a steady stream of loyal patients. Great service and care by a competent dental practice leads to satisfied and happy patients. Beyond advertising and promotion, a patient’s feedback is also paramount for creating strong goodwill and getting word of mouth going. Many potential patients can visit a practice by hearing about it through word-of-mouth from their friends and relatives who have a had satisfying and pleasant experience.

A patient’s experience can be shaped by procedures and treatment received as well as the billing experience or even the experience they encounter while making the appointment or sitting at the reception.

A multitude of positive reviews and feedback is an indicator of things going right. A boosting of the revenue stream is a good indicator of that.

#5 – A stable and positive workplace

A positive work environment in a dental practice is about happy employees as well as a supportive work atmosphere.

A stable and positive work environment also sets the foundation for enhanced patient care and financial outcomes.

When a dental team works in a cheerful and stable environment, it leads to greater job satisfaction and a stronger allegiance to the practice amongst the team. It also helps to retain skilled and motivated team members.

Strong revenue cycle management is pivotal for the success and growth of a dental practice. A practice can transform the revenue cycle by implementing some basic strategies such as keeping the team motivated as well as ensuring robust billing processes that foster a great customer experience that will manifest in strong financial outcomes.

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