How Capline Dental Services Helps Practices Optimize Revenue

How Capline Dental Services Helps Practices Optimize Revenue

A dental support organization can provide administrative, marketing, and nonclinical services to a dental practice that enables a practice to focus on the delivery. Capline Dental Services is an end-to-end service provider that offers a dental practice a range of services such as credentialing, insurance verification, billing, etc. Dental practices can outsource the business side requirements of the practice including critical functions like credentialing, billing, and collections to companies like Capline Dental Services while they concentrate on delivering quality care to patients. While ensuring dental revenue optimization, a few ways how Capline Dental Services can help a dental practice are as follows:

Billing and collection services

A practice needs to run a financially healthy dental practice to stay operationally viable and profitable. While the core focus of a dental practice is quality dental care, strict attention also needs to be paid to the bottom line and business-related issues.

Outsourcing dental billing services can boost the financial health of the practice by ensuring efficient revenue cycle management (RCM) and optimizing cash flows. RCM includes the documentation and coding of procedures, submission of precise insurance claims, and handling of bills payable amounts effectively. A professional dental billing and collection expert can eliminate billing-related issues and handle collections persistently and methodically.
By selecting Capline as a partner, a practice can get access to billing experts who effectively manage billing and coding to derive precise claim submissions. This results in quicker reimbursement for the practice as the team also used advanced billing technologies and denial handling techniques that optimize RCM without deviating from the core delivery of quality patient care.

Experts at Capline ensure the collection of insurance reimbursement monies due to the practice and manage billing issues at all stages to ensure a smooth insurance claim process. Through a well-structured billing approach, the dental practice can lower errors, avoid unnecessary revenue losses, and collect payment on time. Handling these support tasks efficiently improves cash flows and the agency is not overwhelmed by the challenges of insurance claims and intricacies in billing.

Digital Marketing

Patients have a plethora of dental practices to choose from and the competitive framework for a dental practice is getting even more fierce as days go by.

The influence of social media is extremely high and in an increasingly digital world, attracting and retaining patients needs expertise in the online space. Here’s where Capline can play a key role in using the digital framework to drive potential business volumes.

A team of digital marketing experts offers services such as a modern website design, using SEO to demonstrate dental expertise and grow patient numbers organically. The team can target local target groups while also acquiring potential patients through effective pay-per click campaigns.

Thus, a user-friendly and optimized site that is also a mobile-optimized website can drive the website to lead the first page on top of search results, driving organic traffic.

Evaluation and renegotiation of in-network fees

A dental practice needs to evaluate the in-network fees annually. Many practices are under the impression that the fee schedule with insurance companies is not up for negotiation. While that may not be true and an insurance company might say no, it does not stop a practice from trying.

Capline can review the in-network plans, write-offs, net production, income generated through each plan, etc. It can liaise with insurance companies to re-negotiate the fees of the top firms. In-network providers strive to maintain write-offs to 20% approximately dependent on the practice's overhead.

While negotiating fees, the practice needs to determine charges for treatment at the practice as this will determine revenue. An average number of new patients that can come on the in-network plan, gross production, and volume of insurance write-offs. A practice needs to get paid for what it deserves. Also, a support services company like Capline would be glad to assist.

Dental Eligibility Verification

Dental insurance verification is a vital component of the billing cycle. It plays a significant role in submitting claims and getting reimbursed. It involves collecting data from patients and verifying the same with the insurance firm. This helps the dental team to submit claims without errors and thus receive timely reimbursements.

Undertaking insurance verification allows a practice of submitting error-free claims. Verification of insurance details of patients accurately also lowers the number of denied claims and builds a genuine relationship with an insurance firm as well.

When claims are precise and all details are completed, the insurance company is more likely to reimburse on time. This lowers the quantum of unpaid claims and enhances the revenue cycle. When verification is properly done, claims submission and reimbursement happen smoothly and the practice can focus on providing better dental services.

Insurance verification enables the practice to notify patients about policies and plan coverage details as they can gauge with confidence what their insurance company will pay and their liabilities. This advances the relationship between the practice and the patient.

Providing Credentialing Services

Dental credentialing is an extremely vital process and task and can play a significant role in making the practice financially and operationally viable. It needs a lot of documentation, expertise, and consistent follow-up.

Getting dental practitioners from the practice demands attention and time from the team and this can make the team lose focus if the pressures of other administrative tasks also need to be completed. The process involves tracking applications over time with the insurance firms and this can make a practice lose focus from offering quality care and service to patients.

Here is where Capline Dental Services can efficiently provide credentialing services and software that makes the process smoother and faster.

  • A practice needs to get their practitioners enrolled with insurance companies and these need getting them or have the payer delegate credentialing to dental practice. In the case of the latter, providing more efficient credentialing services through a support services company like Capline can help the practice get into insurance networks quicker. This enables the practice to provide service and solutions to patients at the earliest and keep cash flows going.
  • Capline also helps the practice to stay compliant to the demands of governing bodies. Through automated primary source verifications and continuous monitoring means, the credentialing process can be accelerated and remain accurate and this helps the practice to attract more patients while also staying compliant.

Patient Statements Services For Faster Collection

Capline Dental Services can help in developing convenient, aesthetic, and easy-to-understand dental patient statements about balance dues payable by patients of the practice. A concise and precise patient statement can accelerate payment cycles and positively impact revenue for the practice.

Timely payments from a patient are vital and follow-ups need to be done with patients to ensure that all dues are paid promptly. The due balance is paid. A methodical way of crafting and sending patient statements can lead to better patient interactions and higher dental practice growth.

A dental practice can outsource business-related requirements like credentialing, billing, and collections to companies such as Capline Dental Services while they concentrate on delivering quality care to patients. It ensures dental revenue optimization while also helping to maximize the impact of the dental practice.

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