What Is The Best Way To Track Unpaid Dental Claims?

Take a closer look at how working on unpaid dental claims impacts the dental practice's financial health and ensures optimal cash flow, operational efficiency, and revenue generation.

Leaving unpaid dental claims and managing them is not the favorite task of any dental practice. It is because of complications and time-consuming parts that come with dental claim tracking. Outsourcing to Capline Dental Services can improve financial stability, ensuring efficient revenue cycle management and excellent service.

Denied dental claims disrupt cash flow. Early appeals of these frequent claim denials(hundreds over time) are key. Partner with billing experts to understand denial reasons and build strong appeals with clear records. This ensures steady reimbursements for your practice.

At Capline Dental Services, billing specialists are responsible for tracking the status of unpaid claims for quick payments.

Here are four ways for dental practices to track unpaid dental claims. Before moving further into the steps, the first thing is to determine why the claim gets denied, and there could be dozens of reasons. The annoying part is that these mistakes are small, like typos or misused code. Let us say the dental practice has a stack of unpaid dental claims, and here are the best ways to manage or monitor them until the payment.

1. Submit treatment claims within 24 hours of treatment

• A dental practice should create and submit insurance claims within 24 hours of the rendered service or immediately after the patient's visit.
• That can initiate the billing process priorly and ensure the claim reaches the insurer early. That speeds up the claim process and helps the dental practice to get paid faster and more accurately.
• Immediately submitting the claim after treatment will reduce the chance of denials, as all supporting documentation is fresh, and improve the chances of receiving payment. It can help streamline the billing process, reduce errors, and enhance revenue for the dental practice.Capline Dental Services can help dental practices track the claim's progress and quickly address the issues that may arise, ensuring that the claim gets paid on time.

2. Begin tracking soon to avoid unpaid dental claims

• Managing insurance claims is a time-consuming task. It requires attention to trivial details, such as the date of the dental procedure, the date of claim creation, and the claim submission date to the insurer for reimbursement.
• It's important to note that payers don't bother about quick payment, so it's essential to have someone on the team, like Capline Dental Services, to check that each claim gets paid by the insurer.
• Most partnering companies keep track of the deadline dates. It is beneficial for the financial stability of the dental practice to track the status of unpaid dental claims regularly.
• After a claim is submitted, the task is pending. The designated insurance biller can wait a few days before checking the status of the dental claim.
• Once a claim is submitted, it's added to the insurance aging report as the days pass, and it will continue to appear on that report until it gets paid by the insurer.
• This report is a critical tool that helps the dental practice keep track of unpaid dental claims. Working through the insurance aging report regularly means the dental office can identify claims that need attention and take the necessary steps to address them.
• The dental practice should schedule time at least once a week to review the report and follow up with payers. That results in a healthy cash flow and ensures patients receive excellent care.

3. Partner with an expert to avoid unpaid dental claims:

The outsourcing partner with industry-specific knowledge and experience in dealing with insurance companies can handle the complications of the billing process. Capline Dental Services has a dedicated team for insurance billing from start to finish, dental claim tracking, and the practice to increase the steady cash flow for the business.

Bringing someone with experience, skills, and a focused approach does not let the business suffer. Staffing shortage is a challenge in the dental practice industry, and therefore, partnering with a third party is a cost-effective and long-term solution.

4. Work on aging reports to avoid unpaid dental claims:

As mentioned above, it is necessary to designate a day in a week for the insurance biller to follow up with every claim on the aging report to avoid unpaid dental claims piling up. Appealing to the oldest claims first and sorting them by insurance companies can make the billing process efficient and result in quick payments.

If the dental practice partners with Capline Dental Services, the specialists work on the aging report and assign someone with knowledge to the task, as it requires regular calls to payers. The practice grows steadily and gives its patients an excellent dental experience.