Verification of dental insurance eligibility for patients is a crucial activity that needs to be done before a patient visits the dental practice. The process of verification takes time and needs to be thoroughly done. The required information needs to be carefully gathered and confirmed so that accurate claims can be submitted.
Inaccurately submitted claims can affect cash flows for a dental practice and make operations unsustainable. Hence, a dental practice can consider opting for the best dental insurance verification companies to carry out such vital requirements.
For a dental practice, patient insurance verification is the initial phase of the revenue cycle. It is a very important component of the revenue cycle, as accurate and timely verification lays the groundwork for collections from patients and insurance companies.
One needs to understand that a missed field or a minor typographical error while filling claim forms can result in claim denials and, more importantly, a perplexed or an upset patient.
Rejections from the insurance companies and subsequent disputes with patients. This can affect cash flows and the bottom line for the practice due to unnecessary write-offs. Dental insurance verification companies are of great help in such cases.
To focus on patient care and operations, the dental practice can consider selecting a partner to independently manage the insurance eligibility verification process. It can shortlist popular companies that have a national presence or a very strong regional presence.
It needs to evaluate and understand the company's history and standing in the dental healthcare market. When comparing quotes and the scope of work among different parties, the dental team needs to check for service features, pricing, and customer reviews. This can be useful for the practice when making a final decision.
The best fit of a partner for the dental practice depends on the size of the practice, the profile and demographics of patients, existing PMS software, and bundling of other interested outsourced services.
Besides references and website checks for information about the partner, the practice must hold extensive sessions with the representative to discuss all queries and services while also negotiating the best deal.
Interaction with the sales or business development teams can give practices a hint about how the partner will treat them as potential clients. A few leading dental insurance verification companies are as below.
Dental Claim Support was founded in 2012 by professionals from the dental healthcare industry and is headquartered in Georgia. It has teams that include sales, operations, telecallers, etc., and provides service to dental practices across the country.
With over 250 employees, it offers dental verification services, dental billing, and other required services for dental practices. The DCS team uses quick and effective proprietary tools that update patient records, verify insurance data through automated solutions, and offer a comprehensive breakdown of all patients who visit the dental practice.
This results in accurate claims, negligible claims, & faster collections from patients as well as insurance companies. The DCS team can work across all leading PMS systems.
Founded in 2009, eAssist Dental Solutions is based in Utah and was founded by experienced professionals from the industry. The company has over 600 employees.
The eAssist team provides dental practices with up-to-date insurance benefits for their patients. With eAssist's insurance verification services, the practice can witness a spurt in cash flows, a shrinking ageing report, and happier patients. The plans are structured based on the number of verifications required per month and the extent of verification needed.
This company has served many dental practices since 2002 and is based in Miami, Florida. It is a popular dental insurance verification and billing company, and over the past two decades, it has helped practices achieve efficiency and superior outcomes by handling regular administrative activities related to patient verification and billing.
The company has a proprietary technology that aids its team members in gathering all the relevant data accurately. This includes all the eligibility and benefits information needed by the dental practice before treatment can be rendered.
Over the years, the team at Medusind has rich experience in consolidating and handling complex patient data and history, and can also work with all existing PMS solutions of dental practices.
As an end-to-end service provider, Capline Dental Services is based in Texas and offers practices a comprehensive range of services for modern dental practices. The services range from credentialing dental practitioners to verifying insurance for patients and processing billing.
The teams at Capline can effectively manage all routine operational activities so that the team at the practice can focus on patient care. The company is owned and managed by reputed and experienced professionals who have a thorough understanding of how to manage a dental practice.
The professionals at Capline are experts in the patient insurance verification process. The practice can rely on them to verify eligibility, benefits, and coverage provided to the patient under the insurance plan. Timely and systematic verification done by the team before rendering service to the patient can help avoid claim denials.
Any abnormalities detected during the insurance verification process, such as outdated benefits, incorrect information provided by the patient, a lapsed policy, or even a modified policy, can lead to a claim being denied.
The team at Capline works around the clock to gather data and other critical details from insurance companies through all available means. They frequently interact with the personnel at insurance companies to collate the history of all patients, as this has a bearing on treatment planning. This helps the dental team at the practice to focus on taking care of the patient while the team at Capline manages all the vital administrative tasks.
How does a dental practice select the right partner for outsourcing important services? Dental insurance verification and billing are critical for running the practice smoothly. The dental practice needs to understand all the elements and activities needed for effective insurance verification. They need to validate the credentials of the shortlisted parties and the compatibility between them and the various parties. One can also check for the popularity and expertise of parties in the vicinity of the practice and select the ideal partner based on service, quality, and deliverables.
