Dental patient statement services are key drivers of a dental practice’s billing system. They are documents generated in the patient’s name to enable payments to the dental practice. A patient statement will contain the name of the dentist, the treatment and procedures rendered to the patient, dates of service, as well as applicable fees.
Outstanding invoices are not an ideal scenario in any business, including a dental practice. Nearly a third of the income of any dental practice comes directly from patients, and hence patient statements are a vital component for maintaining healthy cash flows. Dental patient statements can be sent to patients electronically or through regular mail. A tidy sum of money is generally spent by dental practices on issuing patient statements through a dedicated in-house billing team.
The Need for a Professional Dental Patient Services Company
The purpose of any practice is to get compensated for the treatment and services rendered to the patient. For this to happen, patients must pay their direct component before or on the day of the visit. It is now a set norm to outsource dental billing services, irrespective of the size of the practice.
Growing or established businesses can create a more streamlined approach toward billing and collection through a professional dental patient statement company. The great advantage of outsourcing such critical tasks is that it saves valuable time for the dental staff while also aiding in rationalizing the processes for payment collection from patients.
Outsourcing all billing-related tasks to a third-party provider will manifest in reduced administrative costs for the practice, facilitating a more streamlined and efficient collection of dues from patients. Moreover, it creates additional time for the team to focus on delivering better care to the patients.
The key lies in selecting a trusted and reliable partner who can print and deliver statements and invoices to patients through traditional mail or digital platforms. The technique of finding the right dental patient statement company is the same as evaluating other partners that a practice might have considered before.
The Power of Patient Statements
Patient statements are an essential component of the billing process that augment revenues and enable the practice to stay on top of pending dues. Simple and concise statements are easy to understand, and complex dental and insurance terminology must be avoided. They must be accurate, delivered on time, and as detailed as possible. There should be a conscious effort to maintain complete financial transparency, as this fosters trust between the practice and the patients.
A few points to consider while selecting a dental patient statement company are as follows:
Once the practice has a good list of potential contenders, it can evaluate them across all parameters, considering scalability and capability for future requirements to accommodate the anticipated growth of the practice.